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Systems Thinking–More than the sum of its’ parts

When Jamie Flinchbaugh and I founded the Lean Learning Center we focused on 4 primary principles of lean: practical problem solving, waste elimination, standardization, and systems (process) thinking. Problem solving, waste elimination and standardization are well understood and widely accepted practices in the lean community and understandably are some of … Continue reading

Decision Making–A Competitive Advantage

It is easy to debate what characteristics give one company a competitive advantage over another.  It might be service quality, product quality, speed, flexibility, location, social footprint, technology and I’m sure you could offer more examples. Each of these characteristics are legitimate and some are more legitimate than others based … Continue reading